Policy

We have a 14 day credit/exchange policy only.

To be eligible for a credit/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We do not accept returns, exchange or credit for change of mind.

To start a return, you can contact us at info@threadedclothing.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@threadedclothing.com.au


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
Under certain circumstances we may offer a refund. This decision will be made upon understanding the reason for a refund and return if the item. We have the right to refuse a refund request.

 

About

Just a girl living out her dream and sharing her LOVE of shopping with all of you. My goal is to provide beautiful, unique and on trend pieces to style your wardrobes with.

With an emphasis on Tasmania’s North West Coasters who can enjoy a quick and reliable turnaround on their purchases with same day delivery, I also ship Nation wide.

I hope that I’m able to bring you brands that you love and enjoy wearing. I want you to feel inspired and empowered as I do when finding fashion that makes me feel good.

If you’re a label who wants to dip your toes into the Tasmanian market then please contact me.